Shipping policy
Shipping Policy
Last updated: May 14, 2026
Order Processing
At Kairosa, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email to keep you informed of your order's status. Please note that order processing times may vary during peak periods or holidays.
Domestic Shipping — United States
We offer various shipping options within the United States to cater to your needs. The following shipping options are available:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard/Free | 3–7 business days | Free |
| Expedited | 2–4 business days | Calculated at checkout |
| Express | 1–3 business days | Calculated at checkout |
International Shipping
For international orders, please allow 7–21 business days for delivery. Please note that customs and duties are the customer's responsibility. Kairosa is not responsible for any additional fees or charges imposed by customs authorities.
Order Tracking
Once your order has been dispatched, you will receive a tracking email with your order details and tracking information. You can use this information to track the status of your order.
Lost or Damaged Shipments
In the unlikely event that your order is lost or damaged during shipping, please contact us at support@kairosa.shop within 10 days of the estimated delivery date. Please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about your order or shipping, please don't hesitate to contact us at support@kairosa.shop. We are here to help and will respond to your inquiry as soon as possible.